FAQ Overview

Misc Articles

Drag to Sort

Author: Medialab®
Last update: 25 Jun 2017, 13:44

Image Cropper

This tool will be added in KVCMS / UniCMS x6 soon.

Author: Medialab®
Last update: 25 Jun 2017, 13:45

FreePage / UniPage

Q. What is FreePage or UniPage ?

FreePage is a content management module developed by that powers almost 60% of KVCMS / UniCMS Version x6.

Q. How to create a FreePage ?

Go to FreePage from Dashboard. You can find it under the group "MENU & HOME PAGE MANAGEMENT"

Click on Add

Author: Medialab®
Last update: 07 Jul 2018, 10:00


Q. What is FreeBox ?

A. FreeBox is a module that allows you to upload various types of files so that you can embed them in various other pages.

Q. What type of files are allowed in FreeBox ?

A. FreeBox allows many file types. We are adding more extensions on user feedback. If you have a suggestion, please comment below and we will add the extension. Please note that "Server Side Scripts" will not be allowed. As on 25th June 2017, the allowed extensions are listed below.

  • Images
    • jpg
    • jpeg
    • png
    • gif
    • bmp
  • Documents
    • xls
    • xlsx
    • doc
    • docx
    • pdf
    • txt
  • Compressed Files
    • zip
    • rar

Q. How to add files in FreeBox ?

A. Open DashBoard > FreeBox

Choose the file and "Upload". You can then see the URL to be used for linking to the file under "Inclusion Path".

The path displayed under "Inclusion Path" can be used within your website only. If you want to put a link to your freebox file in some other website (like facebook,etc), then please add http://your_domain_name/ before the Inclusion Path.

Author: Medialab®
Last update: 13 Dec 2022, 13:34

URL automatically changes to Domain_Name/cgi-sys/defaultwebpage.cgi

On typing the domain name in the address bar, it changes to domain name /cgi-sys/defaultwebpage.cgi

*This solution works with Google Chrome

This happens when a new hosting is setup on a server. The issue is temporary and goes away in a few hours. However, if you want to fix it immediately, follow the steps below.

  1. Open Chrome
  2. Press Ctrl + Shift + i
  3. Click on Network
  4. Check Disable cache
  5. Type the domain name in the address bar and press enter. The issue will be fixed.

Author: Medialab®
Last update: 13 Dec 2022, 13:30

The account has been suspended

Why is my website is showing "Account Suspended" message ?

Accounts are generally suspended due to one of the following reasons

  • Malicious file(s) are detected in your website by the defence mechanism.
  • You have an overdue outstanding towards the hosting.
  • You have moved out your services to some other server and requested a suspension in old server.
  • Some other policy has been violated by the contents in your website.
  • There is some temporary technical issue with the server.

What should I do ?

You should check your mail for information regarding the reason of suspension. In most of the scenarios. the hosting owner is intimated about such suspensions alongwith steps to be taken. In case you have not received a mail, please Contact Medialab®

Author: Medialab®
Last update: 13 Dec 2022, 13:31

How to contact Medialab®


You can communicate with 9424 10 20 30 on WhatsApp.


Mails can be sent to sg@medialab.in . Our team will look into the matter on same day and will resolve the issue asap. If the issue needs time, we will assign you a tentative date for task completion.


This is the least preferred mode. If you still need to talk to us, you can call 9424 10 20 30 during Working Hours of Medialab®


Short messages can be sent to 9424 10 20 30

Live Chat

If you are using a x6 or higher version of CMS by Medialab®, you can login in the admin panel and use the "Live Chat" option. If you have trouble logging in, then please use any of the modes detailed above to get in touch with us.

In case you are not an x6 user, please visit http://medialab.in and use the live chat option from the website.



Author: Medialab®
Last update: 13 Dec 2022, 13:29

Working Hours of Medialab®

Working Hours

Our office opens at 8:00 AM and closes at 8:00 PM

Working Days

We are open Monday to Saturday. We are closed on Sundays and on days listed below.

Non Working Days

We remain closed on Hindu Festivals like Makar Sankranti, Holi, Rakshabandhan, Deepawali, Dussehara. Apart from this, we remain closed on 1st Jan, 15th Aug and 26th Jan.

Author: Medialab®
Last update: 13 Dec 2022, 13:29

About KVCMS / UniCMS [version x6]

The Concept

x6 works on a centralised system.

Author: Medialab®
Last update: 01 Feb 2018, 23:36

Assisted Translation

Contents will be added soon...

Author: Medialab®
Last update: 02 Feb 2018, 00:23

Home page and Header data vanished after updating More Info.

Name of institution and address details disappeared after updating More Info.

This issue occurs when certain characters are entered in the HINDI field. This is limitation of Google Hindi API and JSON compatibility.


Please look for the unwanted character in your More Info page and edit the hindi text to remove that character. The system will automatically rebuild the pages with new data and the issue will be fixed instantly.

Please refer the example below to have an idea of the unwanted character.

Author: Medialab®
Last update: 09 Jul 2018, 21:19

Free Widget

What is Free Widget ?

Free Widget can be used to add various items in the home page.

What are the type of contents supported by Free Widget ?

Free widget can be used to display any or a combination of following contents.

  • Plain Text
  • HTML Formatted Text
  • Hyperlinks
  • Images
  • Javascripts
  • IFrames
  • You Tube Videos
  • Other third party (embed) codes
  • Dynamic Google Map

Many other items can be entered. Server side languages like php, asp, aspx, etc cannot be entered as they will be converetd to HTML. Feel free to try other things and let us know in the comment section below so that we can update the list.

How to use Free Widget ?

  1. Click on Free Widgets in Dashboard.

  2. Click on Add

  3. Select a type and proceed accordingly.

  4. Your widget is ready and will appear in the list. Now you need to proceed to Home Widgets to PUBLISH the newsly created widget.

How to add a youtube video in Free Widget ?

Please click here for the process of adding youtube videos.

Author: Medialab®
Last update: 26 Aug 2018, 23:24

Login and Primary Configuration

Login at http://unicms.in or http://kvsindia.in (As mentioned in your welcome letter)

Go to More Info in Dashboard and Fill out the details.

Create Free Pages as per your requirement.

Author: Medialab®
Last update: 08 Oct 2018, 18:28

Connecting to FTP Service on S Series Servers

We recommend using CoreFTP which can be downloaded for free from http://www.coreftp.com/download.html

Use the following settings. Take Special care to UNCHECK PASV

Click connect and you will be connected to the root directory of your website.

Author: Medialab®
Last update: 21 Jul 2019, 12:11

Using the Bilingual Data Entry Feature in UniCMS

Author: Medialab®
Last update: 30 Jul 2019, 07:00

CBSE Norms for Website

The website of a CBSE School MUST contain the following information

  • Affiliation Status
  • Infrastructural Details
  • Staff Details
  • Enrollment Status (Class / Section wise)
  • Postal Address
  • Telephone Numbers
  • Email ID
  • Details of Management Committee
  • Transfer Certificates alongwith scanned images of TC.

All the information listed above must be up-to-date as on 15th Sep of a year.

Transfer Certificates should be uploaded at the earliest after being issued.

Any change in the contact information should be updated as soon as possible.

Author: Medialab®
Last update: 13 Sep 2019, 13:59

Syndicated Mail - Adding / Managing Mailboxes

1. Login to the panel using the URL and credentials provided by Medialab

2. Go to Mail > Mailboxes

3. Create Mailbox

4. Go to Mail > Forwards either from Menu or Dashboard

5. Create a forwarded to the gMail Account


1. In gMail, go to settings

Change setting as below and click the blue link


Once Verified, Make the @bsspongefactory.com account as the default account


Author: Medialab®
Last update: 29 Apr 2020, 17:39

View Marks Entry

Author: Medialab®
Last update: 13 Dec 2022, 13:42



Author: Vibhore Ojha
Last update: 13 Dec 2022, 13:36

Smart Search with Sticky Feature

Smart Search

Smart Search shortens the rows displayed on the basis of the text entered in the search box. The shortning happens in realtime and the result is displayed as soon as any character is enetered. It searches only across the columns specified in the searchbox hint by the developer.

So if we search for all rows containing MIR, the system will display rows contaning MIR in Region, KV Name, KV ID.

Sticky Search

Sticky Search comes in handy when you want to shortlist rows on matching multiple cells.

If sticky is turned on, and you type a word, the list will be shortened. When you clear the test by pressing backspace, the list will not be reset and will be stuck at the shortlisted set. Now if you type in the other search word, the list will get shortened further.

So If we want to search for KV contaning MIR in name and located in Jammu Region, we will first turn on sticky and then search for jammu and then mir or first for mir and then jammu.

First searched for MIR and then Searching for jammu with sticky on


First search for jammu

Turn on Sticky